Miley Performance Group
The coaching process is easy to understand. It starts by scheduling a time to talk with us (for free) via Zoom for 30 minutes to explore your needs. Then we will set up regular sessions filled with amazing conversations, ideas, and plans. These are usually twice a month but could be more or less often if you wish.
Confidential, judgment-free, coaching towards:
What is Coaching?
We Listen and ask questions
Coaching unlocks the best version of you. A professional coach helps their clients find clarity from within, overcome challenges with their own solutions, and ultimately accomplish their goals on their own terms.
Schedule a free video consultation
Not sure if coaching is for you? Let's explore how you might benefit from coaching, by simply scheduling a 30-minute video chat to discuss how we might work together. No cost. No obligation. No Pressure.
International Coaching Federation Member
Upholding ICF Ethical Standards
We believe in the ICF Code of Ethics which provides guidelines, accountability, and enforceable standards of conduct for all ICF Members and ICF Credential-holders.
Package vs Subscription
Understanding the Difference
Because our customers have asked for multiple options, we offer two ways to connect with us.
1) Packages are groups of sessions within a given timeframe. The most popular is 6 sessions in 3 months and are paid before the first session. Customers can use two sessions per calendar month. Between sessions, clients can connect with coaches only to schedule future sessions.
2) Subscriptions are automatically reoccurring bundles that include more sessions. They also include unlimited text and email contact between sessions, though most people connect about once a week outside sessions. Our most popular subscription offers up to three coaching sessions per calendar month as well as text and email contact between sessions.
What if I have to Cancel?
We understand things happen
Clients are free to cancel or change their session times as they need up to 24 hours before a scheduled session without a fee. Changes within 24 hours are subject to a $50 fee.
That said, we know things happen. So, we typically wave the fee if you just let us know and if it isn't a chronic problem.
What if YOU have to Cancel?
We hate changing your scheduled time... but it happens
If we have to reschedule your session with less than 24 hours' notice, you will get our sincere apology and the next session is on us.
What if I'm not satisfied?
Know that we want you to be happy
It happens. Sometimes people try coaching and it isn't what they expect. Other times they don't click with their coach like they hoped. It's ok. Just let us know. We would rather you work with someone you really enjoy than to find out later we weren't a good match. Heck, we'll do our best to help you find a coach you love.
Subscriptions: First, we will stop the automated billing. Next, we'll refund you the prorated, unused portion of your current billing cycle.
Packages: We'll happily refund you the value of your remaining sessions.
All we ask is you give coaching a real chance before leaving. Most people feel a connection to their coach's questions right away and start seeing real results after the third or fourth meeting.
From the Founders....
999 N. Main St.
Glen Ellyn, IL 60137
© 2022 Miley Performance Group